Case Studies
After spending time learning the specifics of The Angus Barn restaurant operations, it became apparent why traditional reservation system programs were failing. The Angus Barn has the flexibility to change the configuration of the restaurant to fit their clients' needs on a daily or even hourly basis. This means that the total number of seats available at any given time will vary. Traditional reservation systems don't have a mechanism to handle that. We installed a flexible off-the-shelf reservation/seating package and developed separate modules to bridge the gap between it and what they needed. This provided an economical solution that allowed The Angus Barn to significantly increase their seating efficiency and at the same time decrease late reservations. CheckUp Marketing is a secret shopping company that had grown to the point that they could no longer manage their data with the tools they had available. Faced with the task of scheduling from a pool of 100,000+ shoppers and processing thousands of surveys each week, CheckUp turned to SDS for help. SDS designed, developed, and implemented an SQL-based system that allows the CheckUp personnel to manage their business, rather than their data. By programming in a significant amount of automation, errors and oversights were virtually eliminated and efficiency was increased dramatically.
The Hill Center uses multiple incompatible programs which required them to enter the same data manually up to four times. SDS designed, developed, and implemented a timecard system that served as the hub for all four applications. We provided them with a single entry screen which then pushed the data through to each of the four original applications. As an added bonus we were able to provide The Hill Center with reporting capabilities beyond what any of the individual applications could generate.
SDS designed and installed MarketSmart's first network. Since then SDS has provided complete computer support for one of "the fastest growing companies in the triangle." SDS has recommended strategies for network growth, migrations, relocations, and security. We've implemented Exchange E-Mail servers, SQL Database servers, and Web servers. Remote offices and traveling personnel utilize the latest technologies to communicate with the home office. Most importantly, SDS has helped create a network that is operational greater than 99% of the time, providing a stable foundation to support the rapid growth.
The Southern Livestock Center wanted to develop a rich multimedia presentation engine for kiosks throughout the building as well as a video projection system to be used in conjunction with their live auctions. SDS designed, developed, and implemented a system which tied into the UNIX-based auction system already in place. We added the ability to combine the data with multiple types of media creating a seamless output of data, pictures, animations, and video. Without going through the expense of replacing the UNIX program we were able to give it a stylish, up to date appearance and provide an easy mechanism for inserting advertising from a wide variety of formats. |
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